Accessibility Statement
Accessibility Statement
Last updated: February 2026
Carlisle Window Systems Ltd is committed to ensuring digital accessibility for all users, including people with disabilities. We are continually improving the user experience for everyone and applying relevant accessibility standards to help ensure our website is usable by as many people as possible.
This accessibility statement applies to www.carlislewindows.co.uk.
Our Commitment
We aim to make our website accessible in accordance with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards, which are internationally recognised guidelines for digital accessibility.
We want our website to be usable for individuals who may:
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Use screen readers or assistive technologies
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Navigate using a keyboard rather than a mouse
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Require larger text or magnification
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Have colour vision deficiencies
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Experience cognitive or learning disabilities
Accessibility Features
Where possible, we have taken the following steps to improve accessibility:
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Clear navigation structure and consistent page layouts
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Logical heading hierarchy
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Descriptive page titles
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Alternative text for meaningful images
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Sufficient colour contrast between text and background
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Forms designed with accessible labels
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Responsive design to support mobile devices and screen magnification
Ongoing Improvements
We recognise that accessibility is an ongoing process. We regularly review and update our website to improve accessibility and usability.
Despite our best efforts, some content may not yet fully meet WCAG 2.1 Level AA standards. This may include:
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Some older PDF documents
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Third-party embedded content
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Older images that may require improved alternative text
We are actively working to address these areas where practical.
Reporting Accessibility Issues
If you experience difficulty accessing any part of our website, or require information in an alternative format such as large print, accessible PDF, or by telephone, please contact us:
Carlisle Window Systems Ltd
19 Stephenson Road
Durranhill Industrial Estate
Carlisle
Cumbria
CA1 3NU
Email: sales@carlislewindows.co.uk
Telephone: 01228 598550
When contacting us, please include:
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The web page URL
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A description of the issue
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The type of device and browser you are using if relevant
We aim to respond to accessibility enquiries promptly.
Enforcement Procedure
If you are not satisfied with our response, you may contact the Equality Advisory and Support Service (EASS) for further advice on your rights under the Equality Act 2010.